Price Match Promise – Luxury Tiles at Competitive Prices
Beautiful Tiles. Exceptional Value. Our Price Promise.
At Tiles Harbour, we believe creating your dream space should come with great value as well as great design. Whether you're renovating a bathroom, updating a kitchen, transforming your living room or working on a large commercial project, we want you to feel confident that you're getting competitive prices on quality tiles.
Our Price Match Promise gives you the opportunity to request a price match if you find the same tiles available at a lower price from another UK tile retailer.
From luxury porcelain tiles and elegant ceramic wall tiles to modern large-format tiles, marble-effect designs and stylish wood-effect flooring, we're here to help you find the right tiles at the right price.
Found the same tiles cheaper elsewhere? Contact our team before placing your order, and we'll review the competitor's price.
Request a Price Match
Our Price Match Promise Covers Our Tile Collections
Explore our range of stylish tiles for every room and project:
Luxury Porcelain Tiles: Discover sophisticated finishes for contemporary homes and commercial spaces.
Ceramic Wall Tiles: Refresh your kitchen, bathroom or feature wall with attractive designs.
Bathroom Tiles: Create a relaxing, modern bathroom with carefully selected wall and floor tiles.
Kitchen Tiles: Find practical, stylish options for kitchen walls and floors.
Large-Format Tiles: Achieve a spacious, seamless look with larger tile formats.
Wood-Effect Tiles: Enjoy the appearance of natural wood with the practical benefits of suitable porcelain tiles.
Outdoor Tiles: Explore tile options for patios and exterior spaces, subject to product suitability.
Tile Pallet Deals: Discover bulk-buy options for larger renovations, building projects and trade requirements.
Browse our full tile collection to find your preferred style.
How Does Our Price Match Promise Work?
Requesting a price match is straightforward.
1. Find the Tiles You Love
Choose a tile from the Tiles Harbour website and identify an identical product advertised at a lower price by another UK tile retailer.
2. Share the Competitor's Price
Contact our team with the competitor's website link, the product details and the advertised price. Include the tile size, finish, colour and product name wherever possible.
3. Let Us Review Your Request
We'll check the product details, stock availability, comparable quantities and total cost, including applicable delivery charges.
4. Receive Our Decision Before Ordering
If your request meets our price-match criteria, our team will confirm the available price and how to proceed with your purchase.
Important: Please obtain confirmation from our team before placing your order. A price match is not automatic and is subject to verification and approval.
Price Match Promise – Terms and Conditions
To ensure a fair comparison, the following proposed conditions apply to price-match requests:
Identical products: The competing tile must match the Tiles Harbour product in manufacturer or product identity, size, colour, finish and specification.
UK retailers: The competitor must be a UK-based retailer selling to your delivery destination.
Available stock: The competing product must be new, undamaged, first quality and available to purchase.
Comparable pricing: Prices will be compared on a like-for-like basis, taking account of VAT, delivery charges and the quantity required.
Evidence required: Please provide a valid product URL, screenshot or written quotation showing the competitor's price and product details.
Exclusions: Auction listings, damaged or second-quality products, clearance stock, discontinued products and other exceptional promotions may be excluded.
Before purchase: Price-match requests must be submitted and approved before you place your Tiles Harbour order.
Verification: All requests are subject to product availability, verification and confirmation by Tiles Harbour.
Tiles Harbour reserves the right to assess each request individually. Any final exclusions, conditions or limitations should be confirmed by our team before this policy is published.
Why Choose Tiles Harbour?
We want to make choosing tiles simple, inspiring and affordable.
A wide choice of porcelain and ceramic tiles.
Contemporary designs, including marble-effect, wood-effect and large-format styles.
Options for bathrooms, kitchens, living areas and outdoor projects.
Tile samples to help you assess the finish before committing to a larger order.
Tile options and bulk deals for home renovations, builders and trade projects.
Customer support to help you find suitable products for your requirements.
Our aim is to help you find beautiful tiles that suit your style and budget.
Frequently Asked Questions
Does Tiles Harbour offer a price match on its full range of tiles?
You can submit a price-match request for products across our tile collections. Each request is subject to verification, product comparability, stock availability and approval.
Can I request a price match for porcelain and ceramic tiles?
Yes, you can submit requests for porcelain tiles, ceramic tiles and other eligible tile products, provided the competing product meets the price-match criteria.
Will you match a cheaper price from any website?
Requests are intended for comparable products sold by UK tile retailers. Auction listings, clearance stock, damaged goods and other excluded offers may not qualify.
Does the competitor's delivery charge matter?
Yes. To compare prices fairly, we will consider applicable delivery charges, VAT and the quantity required for your project.
Can I request a price match after placing my order?
Our proposed policy requires requests to be submitted and approved before purchase. Please contact our team before ordering if you have found a lower price.
What information do I need to provide?
Please provide the Tiles Harbour product link, the competing product link, the advertised price, the required quantity and your delivery postcode. A screenshot or written quotation can also help us verify the offer.
How do I request a price match?
Contact Tiles Harbour by telephone on 01388 343643 or email support@tilesharbour.co.uk with your product details and competitor's offer.
Ready to Find Your Perfect Tiles?
Shop our luxury tile collections with confidence. If you find an identical product at a lower price elsewhere, get in touch with our team before ordering and ask us to review it.
Tiles Harbour – stylish tiles, competitive prices and service you can trust.
Contact details
Telephone: 01388 343643
Email: support@tilesharbour.co.uk